5 Year Smile Warranty

Your guarantee of quality dentistry at Ferry Dental Centre.

Patient peace of mind

We believe your dental treatment should come with the same peace of mind as any other purchase. While many dental practices offer material guarantees, we go a step further by providing a 5-year warranty on our services*, including fillings, dentures, crowns, bridges, and implants.
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If you experience any issues, such as a chipped filling or a broken crown due to no fault of your own, we will repair it at no extra charge.**
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Our goal is to ensure your satisfaction and confidence in our work. Of course, some reasonable restrictions apply, such as damage caused by accidents or strong impacts. Visit our Southampton dental practice and you can rest easy knowing that with our warranty, your dental health is in good hands.

* Some reasonable restrictions apply, such as damage caused by accidents or strong impacts.
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** Provided you attend your recommended examination recalls and the treatment was completed by our dentists within the warranty period.

Frequently asked questions about our 5-year warranty

What should I do if I had a filling at Ferry Dental Centre two years ago and it has now broken?

If you're a regular patient attending routine examinations at our Southampton practice, please contact us to book an appointment for a free repair or replacement of your filling.

I had a filling placed by another dentist last year, and now it is broken. During my recent examination at Ferry Dental Centre, you said it was fine. Will you repair it?

While we strive to provide the best care for all our patients, we cannot guarantee work performed by other dentists. Therefore, there will be a charge for the repair or replacement of this filling. Our team is here to help you find the right solution moving forward.

The denture you made for me broke while I was eating something hard. What should I do?

If you have been attending your routine examinations with us regularly, we will repair your denture free of charge.

I had a crown fitted at Ferry Dental Centre last year, and now it is broken. I couldn't attend my regular examination because I was abroad. What are my options?

We understand that life can sometimes get in the way of regular appointments. We’d be happy to assist you by attempting to repair your crown for a minimal fee. Regular attendance for examinations is an important part of your warranty, and we’re here to help you get back on track with your dental care.

I had root canal treatment at Ferry Dental Centre last year, and you advised me to get a crown on that tooth. Instead, I opted for a filling, which has now come out. Can I get a crown now?

We provide a 5-year warranty on all clinically necessary treatments. While we cannot guarantee the filling or any subsequent treatments due to the initial choice, we recommend scheduling an appointment to discuss getting a crown to ensure the best protection for your tooth moving forward.

I had a filling done at Ferry Dental Centre a few months ago, and it broke while I was abroad. I had to visit another dentist and pay for a new filling. Will you reimburse me?

We offer a 5-year warranty on all treatments provided by us. While we can repair or replace your filling free of charge, we cannot reimburse you for the cost incurred with another dentist due to legal complications. However, we can consider offering you a discount on your next treatment with us.

I was advised to use a night guard due to evidence of grinding, but I didn’t. Now my filling is broken. What should I do?

If a night guard was recommended to protect your teeth and restorative work, the warranty on your filling may be affected. We understand that circumstances can change, so we encourage you to come in for an examination. Our team is here to help you find the best solution to protect your smile going forward.

I was told my oral hygiene is not good. Will this affect my fillings and warranty?

Maintaining good oral hygiene, including regular brushing, flossing, and dental cleanings, is essential for your overall dental health. While we cannot provide a warranty to patients with poor oral hygiene, we’re here to support you in improving your routine.

Transparent fees, finance and payment plans

At Ferry Dental Centre, we know that a healthy smile is priceless, but we also understand that cost matters when it comes to private dental care. That’s why we keep our pricing transparent, with no hidden fees. Plus, with our membership plan, you can enjoy exclusive discounts, and you can take advantage of our 0% finance option for up to 12 months.

Prices, finance and plans