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New Patients

We are always happy to welcome new patients at Ferry Dental Centre. First visit establishes a vital foundation for our relationship with the patient. We make sure to obtain important background information, such as medical history, and give the patient time to interact with the dentist. It is important that we know up-to-date information. This information helps us select the safest and most effective method of treatment for you.

We encourage you to ask questions and give us an idea of your expectations. This helps us decide the immediate and future course of action.

The Basic Steps During The First Visit Are:

  1. Filling out a questionnaire (Medical History Form) on past medical history and dental examinations/procedures.
  2. Meeting your Dentist and the Treatment coordinator, discussing all your concerns, needs and wishes. Thorough checking of patient’s oral health. Check for problems even ones that the patient might not see or feel – such as early signs of decay.
  3. We take digital x-rays which allows us to view the structure of the jaw, the position of any teeth that have not yet erupted, malformed roots, tooth decay, present fillings and their condition.
  4. We take photos with our intra oral camera of areas of interest and discuss them with you so you are  involved and reassured that the proposed treatment is needed.
  5. Oral cancer screening. During an oral exam, your dentist will examine the inside of your mouth and the neck, checking for any abnormalities.
  6. We will discuss the findings of your examination and available treatment options, away from the surgery in our calm consultation room. We will provide in depth information regarding the proposed treatment as well as all the financing and scheduling issues.

We are located on the first floor of a beautiful grade II listed building and Unfortunately our Location is not accessible to people with walking disabilities (eg wheelchair or pushchair).

No elevator nor chair lift is present and because of legal and constructional limitations installing such is not possible.

We can still help people who cannot access our premises by arranging the appropriate referrals to other dentists.

Please contact us for more details.


You can download, fill and email us your Medical History Form:

Medical History Form PDF file    or    Medical History Form Word DOC



New Patient Examination

A New Patient Examination is a 50 minute appointment, including digital x-rays, intra-oral photographs, a thorough examination of all teeth, gums and soft tissues and a detailed consultation with the dentist. During this appointment, no treatment will be provided. However you will be issued with a bespoke printed treatment plan of all options advised.

Additional appointments will be needed to complete your treatment plan.

Emergency Appointment

An emergency appointment should be scheduled if you are suffering with toothache, a broken or lost filling, a lost crown or bridge etc.

An ’emergency’ case does not necessarily mean that you are in pain. It will ensure we schedule adequate time to complete or begin treatment during this appointment if needed.

Emergency appointments are available to all patients- regardless if you have never seen us before- at a minimum charge of £100

Free Consultation

At Ferry Dental Centre, we offer a free consultation to any patients who are interested in cosmetic treatment, such as teeth straightening (fixed braces or removable invisible aligners), teeth whitening, implants, veneers/crowns or any other smile make-over treatments.

During this appointment, you will have the opportunity to meet our experienced dentists and the rest of the team, discuss your queries and concerns and receive treatment advice from the dentist.

At this appointment, x-rays and a printed treatment plan may not be provided. This will come later once you have decided to go ahead with treatment with us. However, intra-oral photographs will be taken of the area in question.

Second Opinion

If you are requesting a second option from a dentist regarding a dental issue, there will be a charge of £90, which is then deducted from the total cost of treatment if you decide to proceed with treatment with us.

This appointment will not include treatment, but may include digital x-rays, photographs and a patient report and/or a printed bespoke treatment plan.

Additional appointments will be needed to complete your treatment plan.