Ferry Dental Centre – dentist in Southampton, was awarded for the third consecutive year the Best Patient Service Award from WhatClinic.com.
Ferry Dental Centre has been recognised with an annual award based on patient service excellence ratings from healthcare search engine WhatClinic.
WhatClinic looked at 12 months of data from users of its site, in relation to Ferry Dental Centre in Southampton including patient review scores, feedback data and clinic contact rates. In 2017 over 15 million people visited the comparison site to find and compare clinics.
We were only one of a small number of clinics on the site that met the exacting standards needed to qualify for the award. Not only must the clinic have a consistently high ServiceScore™ rating to qualify, the rating measures the clinic’s commitment to customer service over a whole year, and so represents long term commitment dealing with patients. Less than 2% of clinics on the site qualified for the award this year.
Ratings are useful to both consumers and practices. Consumers can see which clinics have rated well with lots of other users, and practices can evaluate their own performance against others in their market, ideally with the goal of getting better and better at serving their patients, which is ultimately good for everybody. Most patients are looking for a dentist near me but we are proud of winning this award for the 3rd year.
Categorised in: Awards