We were rated Best for service by WhatClinic.com 2017

Dentist in Southampton Ferry Dental Centre

Ferry Dental Centre, Southampton has been recognised with an annual award based on patient service excellence ratings from healthcare search engine WhatClinic.com for the second year running.

WhatClinic looked at 12 months of data from users of its site, in relation to Ferry Dental including patient review scores, feedback data and clinic contact rates. In 2016 over 17 million people visited the comparison site to find and compare clinics.

Ferry Dental Centre of Ocean Village, Southampton was only one of a small number of clinics on the site that met the exacting standards needed to qualify for the award. Not only must the clinic have a consistently high ServiceScore™ rating to qualify, the rating measures the clinic’s commitment to best customer service over a whole year, and so represents long term commitment dealing with patients. Less than 2% of clinics on the site qualified for the award this year.

Charalampos Papantonis of Ferry Dental today said; “We are delighted to be recognised for our commitment. As a practice, providing the best customer service possible is something we strive for in everything we do. To receive such positive feedback from our patients is a great privilege”.

WhatClinic.com CEO Caelen King congratulated Ferry Dental Centre and said “Our awards are now in their 7th year, and this year, for the first time – we have made the ratings data that we use to calculate awards visible on our listings. Ratings are useful to both consumers and clinics. Consumers can see which clinics have rated well with lots of other users, and Clinics can evaluate their own performance against others in their market, ideally with the goal of getting better and better at serving their patients, which is ultimately good for everybody.

“We believe that by giving consumers as much information as possible that we can improve private healthcare services for everyone. With these awards we honour clinics that are dedicated to the highest level of customer care and consistently putting the patient at the heart of what they do.”

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Ferry Dental Centre
4.9
Based on 235 reviews
powered by Google
Excellent service and friendly. Highly recommended
Renato PereiraRenato Pereira
22:11 24 Jun 24
Brilliant dental practice!All staff is really kind and professional.Really easy to book or reschedule appointments.I'm really grateful with services provided by my dentist and hygienist and I highly recommend.Keep up the good work !
Michel ToméMichel Tomé
11:52 20 Jun 24
I have had terrible experiences at dentists in the past where treatments have been rushed or very painful, but this wasn’t the case with Ferry Dental. Instead of rushing into a specific treatment, all options have been explored and explained by Dr. Iuri and all my questions were answered before jumping into any decisions. All staff are super friendly and professional, definitely recommend.
Andreia TomeAndreia Tome
11:45 20 Jun 24
Hands down the best dentist I have been too! I was very anxious about dentists and had been avoiding it for way longer than I should have. Dr. Iuri is extremely professional and made me feel at ease straight away. Ferry dental have been amazing, friendly receptionists, accommodating and extremely professional!
Carina CabralCarina Cabral
10:46 20 Jun 24
Ferry Dental Centre are my dentists since 2022 and I am very happy with service and professionalism.
James CruzatJames Cruzat
13:05 24 May 24
The doctor and the staff is really nice and gentle.They give me special treatment and they deliver excellent job..what else can I say is well done and a full star of appreciation for the job.Thank you very much
Francesco MesoracaFrancesco Mesoraca
04:09 24 May 24
Just completed my clearcorrect treatment and after 12 months with Dr Marwa the results are fantastic.
SvetlanaSvetlana
09:24 04 May 24
I express my deep gratitude to the entire team of the Ferry Dental Centre I would like to express my gratitude to absolutely every employee. Thank you all so much for your attention, kindness, and high professionalism!!! Especially Dr. Yuri! I recommend to all.
eugencat87eugencat87
11:47 02 May 24
Ferry Dental Centre is an exceptional place for all your dental needs. Dr. Juri stands out as a highly skilled and professional dentist who truly cares about his patients. The staff at Ferry Dental Centre are welcoming, and the office has a warm and friendly atmosphere that puts patients at ease.Dr. Juri's expertise and gentle approach make dental visits comfortable and stress-free. I highly recommend Ferry Dental Centre for top-notch dental care.
Zoe JacksonZoe Jackson
20:03 14 Apr 24
I have had a fantastic experience with Ferry Dental.I approached them as an anxious patient (having not been to the dentist for nearly a decade) and the staff were so friendly and calming. Despite having a big cry before my first appointment my consultation was fantastic and I left feeling much more comfortable with the prospect of going to the dentist.Since then I’ve had many appointments with Marwa (orthodontist) and the hygienist and no longer dread or cry before appointments. Marwa in particular is so kind and friendly and always checks in with me throughout appointments to make sure I’m calm and happy.All the staff have been so friendly and know who I am and have been fully informed of my anxiety. It’s been very relieving to go from appointment to appointment and each practitioner knows exactly who I am, what I’ve had done, and really look after me as an individual.Also a massive shout out to the reception team (particularly Anna) who are always so so friendly and greet me by name and know who I am.I highly recommend this dentist - particularly those who hate going to the dentist and/or suffer from anxiety. A massive thank you to Ferry Dental for helping me get over my fear of the dentist ❤️
Adrian NeagoieAdrian Neagoie
15:49 22 Jan 24
I had a great experience at Ferry Dental Centre. The staff was very friendly and professional, and the facility was clean and modern. Dr Denis took the time to explain everything to me and I felt very comfortable throughout my visit. I will definitely be recommending Ferry Dental Centre to my friends and family.
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