Cookie Policy

Carousel Image

Cookie Policy for Papantonis Partnership – trading as Ferry Dental Centre

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: smile@ferrydental.co.uk

Privacy Statement

Links within our site to other websites are not covered by the policy.

This statement outlines how we will use and protect information that you provide to us about yourself under the following headings:

1. How we use your personal data
2. Your rights under the Data Protection Act 1998
3. Our use of cookies
4. Website security: how we protect your information

1. How we will use your personal data

We may collect personal information about you if, for example, you take part in a consultation, use any online forms or questionnaires, when you email us your details in relation to a query, complaint or job application. We screen all inbound and outbound e-mail for viruses, however, we cannot accept any responsibility for any damage caused to your systems or data by viruses and it is therefore your responsibility to run your own anti-virus checks. Unencrypted email is not a secure form of communication. There is some risk that any individually identifiable health information and other sensitive or confidential information that may be contained in such email may be misdirected, disclosed to or intercepted by unauthorised third parties. However, by contacting us via email or completing the Contact Form (Contact Page) you consent to receive sensitive or confidential information via email. We will use the minimum necessary amount of protected health information in any communication.

Third parties

We have contracts with other organisations (or third parties) to carry out certain activities or services on our behalf. If we need to pass any of your personal data to them we will make sure that:

they are only provided with the information they need to carry out the service;
they agree not to use the information received from us for any other purpose than those specified by us; and
they have the proper systems in place to protect personal data.

We also have agreements with third parties in relation to data sharing. For information in relation to those agreements please contact us.

We may also from time to time disclose information to third parties such as government bodies, educational establishments or law enforcement agencies for research purposes, or to produce anonymised statistics. In such cases we would ensure completion of an agreed contract which will ensure that any personal data passed to them is protected in that:

they are only provided with the information they need to carry out the research;
they agree not to use the information received from us for any other purpose than those specified by us; and
they have the proper systems in place to protect personal data.

Consultation

We invite feedback from you about the site and, from time to time, we may use the site to carry out electronic consultation exercises. If you send comments to us via the site we will collect your comments and your contact details for the purposes of the consultation concerned.

2. Your rights under the Data Protection Act 1998

You may obtain confirmation of the basic information that we hold about you at any time. If it is incorrect we will promptly correct it when we have received the appropriate notice or evidence from you in writing.

You are also able to make a request for all information that we hold about you under section 7 of the Data Protection Act 1998. This request must be made in writing and any charge applicable at the time will be notified to you on receipt of the request. Please contact us or make any request using our online form.

3. Use of cookies

Our website uses cookies. A ‘cookie’ is a piece of information, like a tag, which some websites create to enable the web server to collect information from your computer. The ‘cookies’ we use log your progress through the site and record how you accessed the site. They do not collect any personal information about you or about the use of your computer or Internet browsing in any way.

If you do not want cookies to be created on your computer, modern web browsers give you the option to disable them. Please bear in mind that some personalised services on our website may not be available if you choose to disable cookies.

By accessing the Website, you agree that our Cookie Policy will apply whenever you access the Website on any device.

Any changes to this policy will be posted here. We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of our Website constitutes your agreement to all such changes.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

How we use cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

(1) to recognise your computer when you visit our website;
(2) to track you as you navigate our website, and to enable the use of the member, community and transaction features on our website;
(3) to improve the website’s usability;
(4) to prevent fraud and improve the security of the website;
(5) to personalise our website for you, including targeting content which may be of particular interest to you.

Third party cookies

When you use our website, you may also be sent third party cookies.

Our service providers (Twitter, Facebook) may send you cookies. They may use the information they obtain from your use of their cookies:

(1) to track your browser across multiple websites;
(2) to build a profile of your web surfing;
(3) to target advertisements which may be of particular interest to you.

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Twitter’s privacy policy is available at: https://twitter.com/privacy
Facebook’s privacy policy is available at: http://www.facebook.com/about/privacy/
Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Cookies on this website

We may use both session cookies and persistent cookies on this website and its subdomains.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:
(1) in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
(2) in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to access member content and advice, book events, purchase products, manage your membership or participate in community features on this website.

Deleting cookies

You can also delete cookies already stored on your computer:

(1) in Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

Doing this may have a negative impact on the usability of many websites.

Browser specific instructions to block and remove cookies

Internet Explorer
http://support.microsoft.com/kb/196955

Firefox
http://support.mozilla.org/en-US/kb/Cookies

Google Chrome
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Opera
http://www.opera.com/browser/tutorials/security/privacy/

Safari
http://docs.info.apple.com/article.html?artnum=32467

Safari iOS
http://support.apple.com/kb/HT1677

Android
http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022

Blackberry
Turn off cookies in the browser

Windows Phone
Changing privacy and other browser settings

Contact us

This website is owned and operated by Ferry Dental Centre – trading as Papantonis Partnership.If you have any questions about our cookies or this cookies policy, please contact us by email to ferrydental@gmail.com , by telephone to 02380332255 or by post to Ferry Dental Centre, Ferry House, Canute Road, Ocean Village, Southampton, SO14 3FJ.

4. Website security: how we protect your information

We are careful to guard the security of your personal data and the details of any transactions you make with us over the Internet.

We do this by putting in place and carefully administering a secure IT infrastructure in accordance with industry standards and good practice. We also arrange for audit of our systems by independent experts.

There are a number of things you can do to help protect yourself from Internet fraud:

clear any ‘cache’ so there is no record of any transactions left on screen – modern browsers allow you do this;
close your browser so that any history of the session is cleared; and

If you have any questions about this privacy statement or any comments on how we can improve the website, please let us know by using the contact form.

April 2015 v6